D-TEC
The cloud management app for technical assistance that helps companies and their employees organize and plan technical interventions, fill out work reports in the field, manage the warehouse and record working hours. Manage field assistance and your customers' support requests
Electricians
Electricians plan their weekly appointments with D-TEC and directly in the field manage the systems, fill out the intervention report performed and set up scheduled maintenance with extreme ease.
Plumbers
D-TEC helps plumbers to schedule their interventions and to manage the warehouse loading/unloading of spare parts based on the items entered in the work report details.
Maintenance technicians, installers and service providers
With D-TEC, installers of civil and industrial systems organize routine maintenance by monitoring with a single software both the history of service reports already carried out and scheduling in the calendar those for the future.
Artisans and small businesses
Boiler technicians, Refrigeration technicians, Antenna installers, IT technicians, Painters and Cleaning companies find in D-TEC a valuable support to manage all Customer requests and fill out reports on site and collect the Customer's signature.
Construction Operators
D-TEC is used by operators in the construction sector who carry out work on construction sites and who manage periodic maintenance. The intervention reports are in fact filled out with details of the hours worked even over several days and by several workers, in order to always have the exact overview, including the materials used in each site and job order.
Still have some doubts? Here are the most frequently asked questions
Can I import my Clients' personal data?
Can I change the fields of the work report ?
Yes, by using the Windows version of D-TEC which has a data importer integrated, you can import your lists of Clients and the Items you have coded in the warehouse from an Excel file. Watch the Video to find out how: https://nios4.com/it/video/come-importare-i-propri-dati/16/
Absolutely Yes, because D-TEChas all the editing tools of the Nios4 management platform from which it was developed. On your own, without the need for support, you can add fields and sections or simply rename those already present. Watch the Video Tutorial: https://nios4.com/it/video/modificare-e-personalizzare-le-schede-dei-dati/39/
Can I manage the permissions of technical users?
The customizations I make on D-TEC will I also find them inside the Apps?
Yes, the Administrator user who created the D-TEC database assigns a User Category when creating Users, that is, associates them with their group. The added User automatically receives the permissions assigned to that Category, and for each Category it is possible to choose which fields, sections, and tables to enable and whether to grant read, write, synchronization, or read-only permissions. Watch the Video: https://nios4.com/it/video/impostare-i-permessi/37/
Yes, of course, thanks to the integrated Cloud Data Synchronization system. Download the Windows or MAC OS version of D-TEC or access directly from the Web Appmodify the basic version of the D-TEC program exactly as you want, then press the Cloud Synchronization button. From Android and iOS mobile devices, open the D-TEC App, log in with the same credentials you used for the Desktop version, and once connected to your database, by pressing the Sync button at the top, you will find all the customizations you made.
Try the program risk-free in Desktop and Mobile versions.
No registration and No credit card required.
We give you 30 days of Free Cloud so you can work in complete freedom at zero cost
Over 700 companies are already using it!
We believe that time is the most precious resource we have and that technology should help us work better and faster.
For this reason, we created D-TEC, the program to manage and create Work Reports anywhere and on any device, for all Companies and Small Businesses that work at customers' homes.
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Digital reports filled out via Whatsapp and Telegram with D-TEC AI
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